Absolute Nine

Refund Policy

Effective Date: 01/10/2024

At Absolute Nine (“we,” “us,” or “our”), we are committed to delivering the best possible services in web development, digital marketing, and social media enhancement. We aim to provide a smooth and satisfying experience. However, due to the nature of our services, including web development, digital marketing, and social media services (such as purchasing likes, followers, comments, and views for platforms like Instagram, Facebook, Twitter, and YouTube), certain conditions apply to refunds.

Please read our refund policy carefully before purchasing any service from Absolute Nine.

1. General Refund Policy

Our services are digital and customized in nature. Therefore, all sales are final. We do not offer refunds for any completed services unless stated otherwise in this policy. By purchasing our services, you acknowledge that you have read and agree to this refund policy.

2. Non-Refundable Services

Refunds will not be provided under the following circumstances:

  • Completed Services: Once a service is fully rendered, including the delivery of likes, followers, views, comments, or other social media services, no refunds will be given.
  • Change of Mind: Refunds will not be issued for services that have been purchased but are no longer desired by the customer.
  • Failure to Provide Required Information: If the customer fails to provide accurate information (e.g., usernames, URLs, or links) for the services ordered and we have already begun processing the service, no refund will be issued.
  • Platform Policy Changes: We are not responsible for changes in policies of third-party platforms such as Instagram, Facebook, Twitter/X, YouTube, or others that may affect the outcome of our services. No refunds will be provided due to platform-related changes or issues.

3. Refund Eligibility

Refunds may be considered under the following circumstances:

  • Incomplete Services: If we fail to deliver the service as described or there is an error on our end in delivering the promised service, we may offer a refund. Requests for refunds must be made within 7 days of the service purchase.
  • Technical Failures: If there is a technical failure or issue on our end that prevents the completion of a service, you may be eligible for a refund, provided the service has not been delivered or partially delivered.

4. Requesting a Refund

If you believe you are eligible for a refund, you must submit a refund request within 7 days of the purchase date. To submit a refund request, please contact us at:

Email: contact@absolutenine.com

Your refund request should include the following information:

  • Order Number
  • Date of Purchase
  • Detailed explanation of the issue or reason for requesting a refund

We will review your request and notify you of the outcome within 7 business days. Refunds, if approved, will be processed through the original payment method within 10-14 business days.

5. Chargebacks

We take chargebacks seriously and consider them fraudulent behavior. If you have any issues with our services, please contact us first to resolve the matter. Chargebacks are not an appropriate way to obtain a refund and may result in a permanent ban from our services.

6. Changes to the Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review our refund policy periodically.

7. Contact Us

If you have any questions or concerns regarding this Refund Policy, feel free to reach out to us:

Absolute Nine
Website: www.absolutenine.com
Email: contact@absolutenine.com